About us

Enhancing Lives with Quality Care and Respect…

Who We Are & What We Do

Olive Homecare and Support Ltd is a trusted provider of regulated personal care, supporting service users in their own homes and communal living environments. As a domiciliary organization registered with the Care Quality Commission (CQC), we extend our services to a diverse range of individuals, from those with physical disabilities or mental health conditions to the elderly and frail.

Our primary aim is to uphold the fundamental rights of everyone we serve, promoting the value and respect they deserve. We’re committed to enabling people requiring supported living and home care services to make informed choices about their lives. This includes individuals with learning disabilities, epilepsy, autism, Asperger’s syndrome, challenging behaviour, and mental health conditions.

Our Services

We provide a range of specialised supported living services within the warm, safe, and friendly surroundings of Olive Homecare. Our round-the-clock personal and practical support ensures service users enjoy maximum independence along with peace of mind, knowing help is always at hand.

We cater to the varying needs of our service users:

Long-Term Service Users: We aim to improve the independence and wellbeing of our older clients by providing continuous support in their homes or apartments.

Short-Term Service Users: We offer tailored support based on the unique needs, wishes, and preferences of our short-term clients.

Our on-call services ensure that our staff are supported whenever needed by a suitable manager or senior member of staff.

Our Mission

At Olive Homecare, we believe that everyone, regardless of the challenges they face, can accomplish extraordinary achievements with the right care in the right environment. Our mission is to not only meet but exceed the rising expectations in the service industry, providing unmatched care and support to all we serve.

Our Philosophy of Care

At Olive Homecare and Support Limited, we hold each individual's uniqueness at the core of our care philosophy. We strive to deliver the highest level of service that respects individuality and privacy within a safe, homely setting.

Our Goal

Our goal is to empower people to shape their own futures, guided by their abilities, interests, and aptitudes. We encourage our service users to embrace personal responsibility and mutual respect, regardless of their ability levels.

Our Team

Our highly trained staff are equipped with the skills to recognize potential triggers, early signs of relapse, and to establish clear communication channels. We aim to foster positive outcomes while minimizing instances of challenging behaviours.

Our Goal

Every member of our team is committed to delivering our positive Behavioural Support Strategy. Our staff training aligns with the principles of the MAPA Programme, ensuring a high standard of care and support across our services.

Our Approach

At Olive Homecare and Support Limited, the quality of our care is always our priority. We take pride in our commitment to excellence and continuous improvement. As a leading provider in the sector, we are constantly seeking ways to enable the people we support to lead fulfilling, meaningful, and happy lives.

While we strive to maintain Good and Outstanding services, we are never complacent. We understand that there’s always room for growth and improvement. The feedback and experiences of the people we support are our best teachers, helping us to continually enhance the quality of our care.

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Our Principles

  • Respecting Independence: We respect and encourage the right to independence of all service users.
  • Recognising Uniqueness: We appreciate the unique qualities of our service users, staff, and visitors, treating everyone with dignity and respect at all times.
  • Maintaining Privacy: We respect the need for privacy and handle all personal information confidentially.
  • Promoting Personal Fulfillment: We understand the need for personal fulfillment and provide individualized programs of meaningful activity to satisfy this need for our service users and staff.
  • Delivering Skilled Care: We offer skilled care to help those supported by us achieve their optimal state of health and well-being.
  • Upholding Rights: We uphold the human and citizenship rights of all who work, visit, and use our services.
  • Supporting Choice: We support the right of all service users to make individual choices and personal decisions.

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